Terms of service
These Terms of Service (“Terms”) govern all access and usage of the website https://www.daughtertime.com, owned and operated by our brand. By browsing, accessing, registering an account, placing orders or completing any purchase on this site, you fully acknowledge and agree to abide by these Terms, alongside our Shipping Policy, Return Policy and Privacy Policy. All referenced policies are incorporated into these Terms.
Table of Contents
- Account Registration & User Responsibilities
- Product & Order Information
- Payment Terms
- Website Usage Rules & Prohibited Conduct
- Intellectual Property Rights
- Third-Party Links & External Websites
- Disclaimers of Warranties
- Limitation of Liability
- User-Generated Content
- Cancellation Rules
- Wholesale & Commercial User Terms
- Governing Law & Dispute Resolution
- Policy Revisions
- Contact Information
1. Account Registration & User Responsibilities
- You may create a customer account on https://www.daughtertime.com to track orders, save addresses and view purchase history. You promise to provide accurate, complete and current contact information including name, shipping address, email and phone number.
- You are fully responsible for keeping your account login credentials secure. All orders, operations placed under your account are deemed authorized by you. Notify support@daughtertime.com immediately if your account suffers unauthorized login, hacking or leakage.
- Accounts cannot be shared for commercial bulk resale abuse. We reserve the right to suspend or permanently close accounts with abnormal frequent orders, fraud signs or repeated policy violations.
- You must be at least 18 years old to complete purchases on this website. Minors may only shop with legal guardian consent.
2. Product & Order Information
- All products listed on the site are home lighting goods including bathroom vanity lights, outdoor wall lamps, crystal lighting and matching accessories. Product descriptions, sizes, wattage, material and installation details are described to the best of our ability.
- Minor color differences may exist between physical items and on-screen photos due to monitor brightness, lighting and camera factors. Such color variations do not qualify as defective goods or eligible free returns.
- We reserve rights to update product specifications, prices and inventory at any time without prior notice. Prices displayed at checkout are final for your order.
- We do not guarantee permanent stock availability. If items run out after payment, our team will contact you to offer rescheduling, alternative product exchange or full refund.
3. Payment Terms
- We accept mainstream payment methods including credit card, PayPal, Shop Pay and other checkout options displayed on the payment page. All transactions are processed in US dollars.
- You authorize us to charge your selected payment method for all items plus applicable shipping fees and tax during checkout.
- Sales tax is automatically calculated according to the shipping destination state tax regulations; tax amounts are clearly shown before payment confirmation.
- Any bank fees, currency conversion fees charged by your issuing bank are borne solely by you. We will not compensate international bank exchange charges.
- We may refuse orders suspected of fraudulent payment, stolen card usage or payment disputes. Related orders will be canceled, and shipments halted.
4. Website Usage Rules & Prohibited Conduct
While accessing our site, you agree NOT to perform the following behaviors:
- Use robots, crawlers, scrapers or automated tools to copy massive product data, prices and website content for commercial resale.
- Attempt to hack website servers, break login encryption, tamper with order data or interfere with website normal operation.
- Submit false order information for malicious purposes, repeatedly refuse packages to cause logistics loss, or abuse return and refund rules.
- Use the website content and purchased goods for illegal activities, including illegal modification of electrical lamps violating local electrical safety codes.
- Harass, threaten or send spam emails to our customer service team in large quantities.
We have full authority to restrict your website access, cancel orders and close accounts for violations.
5. Intellectual Property Rights
- All content on https://www.daughtertime.com belongs exclusively to our brand, including all text, product photos, design pictures, logos, graphic layout, copywriting, lamp design drawings and page code.
- No user may copy, redistribute, edit, sell, publicly display or use any website content for commercial profit without our written official approval.
- You may not copy our lamp appearance design for counterfeit production. All unauthorized imitation and reproduction will involve legal accountability.
- You may save screenshots and product images only for your personal home shopping reference.
6. Third-Party Links & External Websites
Our website may contain links to third-party platforms such as payment portals, logistics tracking websites and social media pages. We have no control over third-party websites’ content, privacy rules and service standards.
Clicking external links is at your own risk. We are not liable for property loss, privacy leakage or fraud caused by third-party sites.
7. Disclaimers of Warranties
Our website and lighting goods are provided “as-is” and “as available”. We do not issue absolute warranties beyond written product descriptions:
- We do not guarantee uninterrupted, error-free website browsing. Temporary downtime may occur due to server maintenance, network failure or technical upgrade.
- We do not warrant that lighting products fit all house circuits, local electrical standards or personal decorative expectations. Users must confirm voltage and installation adaptability before buying.
- We are not responsible for failures caused by improper home wiring, incorrect installation, overvoltage surge, natural aging and improper daily maintenance of lamps.
8. Limitation of Liability
Under no circumstances shall our brand be liable for indirect, incidental, consequential damages including decoration renovation costs, labor installation fees, lost revenue, property loss or personal injury arising from improper lamp use, self-installation errors or uncontrollable external factors.
Our total maximum compensation liability for any single order shall not exceed the total amount you paid for that order.
9. User-Generated Content
If you submit product reviews, photos and feedback on our website:
- You grant us permanent, royalty-free rights to use, edit and display your public reviews for website promotion.
- You promise your posted content is legal and does not contain insults, violence, racial discrimination, false slander or copyrighted stolen materials.
We reserve rights to delete inappropriate reviews and block users who publish harmful content.
10. Cancellation Rules
- You may request order cancellation free of charge before the order is processed and shipped. Submit cancellation requests via support@daughtertime.com with your order number.
- Once goods enter packaging and shipment, orders cannot be canceled freely. You need to follow the Return Policy to apply for return after receiving delivery.
- Orders canceled by us for fraud, address error or payment issues will trigger full refunds without compensation for your expected delivery time loss.
11. Wholesale & Commercial User Terms
Resellers, contractors, hotel procurement clients placing bulk orders over 10 units shall comply with these Terms plus additional bulk agreements confirmed via business@daughtertime.com. Custom lamp projects follow separate signed contracts; conflicting clauses in this Terms of Service will be superseded by custom contracts.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the United States and the State of Minnesota. Any disputes arising from orders and website use shall first be resolved through friendly email negotiation between both parties. If negotiation fails, disputes will be settled in the local courts of Hennepin County, Minnesota.
13. Policy Revisions
We may revise these Terms of Service regularly without prior advance notice to users. The updated version takes effect once published at https://www.daughtertime.com/pages/terms-of-service. Continued website use after updates means you accept revised clauses. It is your responsibility to periodically check the latest terms.
14. Contact Information
General shopping, order and policy inquiries: support@daughtertime.com
Wholesale and business cooperation: business@daughtertime.com
Official website: https://www.daughtertime.com